We identified and mitigated the underlying issue contributing to slowness. Service performance is now operating normally, and we will continue monitoring.
Posted Jan 05, 2026 - 12:15 EST
Monitoring
We’ve identified the cause of the slowness and have mitigation in place. Some users may still experience residual slowness while performance fully stabilizes. We’re continuing to monitor performance closely - thank you for your patience.
Posted Jan 05, 2026 - 11:50 EST
Investigating
We are currently investigating an issue with intermittent slowness and connectivity with Shepherd. If Shepherd becomes fully inaccessible, read-only access will be available.